Crisis Management


 

Crisis Management


Social savvy organizations rely on social listening to immediately identify critical issues or opportunities, as well as the social impact of actions taken. Nuvi provides real-time consumer sentiment data so you can be the first to know when the social conversation becomes negative, or is trending in that direction. Understand what is being said, by whom, and the reach and demographics of those conversations. NUVI also provides real-time alerts to quell potential issues before they flare into legitimate crises.

Unlimited monitors - Simultaneously track multiple keywords, campaigns and regions.
Customized alerts - Receive a text or email alert notifying you of a sudden increase in negative sentiment or increase in mentions.
Real-time social listening across multiple platforms - Stay apprised of sentiment for understanding what is being said, by whom, and the reach and demographics of those conversations.
Real-time audience engagement - Respond to customer complaints as they happen, to quell potential issues before they flare into legitimate crises.

Nuvi + Bluehost


Blue Host relies on NUVI for key terms around service outages through untagged social conversations, before their own IT department becomes aware of an issue. $30K saved per incident.

 

Request a Demo Today

Schedule a live demo with a social media expert. They’ll review your social strategy, show you how NUVI can help, then leave the decision up to you. No commitment. No pressure.